Surestay Hotel By Best Western Helen Downtown, Helen ➤ Reviews, Rooms & Prices 2025

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Key details

About the Hotel

8396 South Main Street, Helen, Georgia, United States, 30545

Surestay Hotel By Best Western Helen Downtown is a 3-star property offering 58 air-conditioned accommodations with amenities such as free WiFi and coffee/tea makers. This family-friendly motel is centrally located on Main Street, providing easy access to shopping, dining, and local festivals.

Rooms & Amenities

Guestrooms at Surestay Hotel By Best Western Helen Downtown feature laptop-friendly workspaces and refrigerators, with select rooms offering a spa bath. Each room also includes a flat-screen TV, microwave, and private bathroom amenities.

Dining & Nearby Options

The property offers a complimentary continental breakfast daily, with a snack bar/deli available for light meals. Several dining options including Bodensee and Huddle House are within a 0.5-mile radius.

Leisure Opportunities

Leisure amenities include an indoor pool, which is available for guests seeking recreation. Outdoor activities such as hiking in Chattahoochee National Forest and water adventures like rafting are easily accessible.

Services & Local Area

Surestay Hotel By Best Western Helen Downtown also provides a 24-hour front desk and free parking for guests. The property is within a mile of local attractions like Unicoi Hill Park and Charlemagne's Kingdom.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room Two Double Beds Non-Smoking

Max:

4 persons

30 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Double Room Two Double Beds Disability Access or Non-Smoking

Max:

4 persons

30 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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King Suite Whirlpool Balcony Non-Smoking

Max:

2 persons

45 m²

Bed options:

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability Calendar

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Getting around

A list of all available modes of transport

City Centre

Helen500 m

Airports

Athens-Ben Epps (ahn) 109.8 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Delicious Breakfast!

“The continental breakfast was a good start to our day, featuring fresh fruit and a variety of tasty options to choose from.” view full review

Heated Pool Bliss

“The indoor heated pool was a fantastic retreat after a long day, offering a perfect temperature for relaxing and unwinding.” view full review

Modern Bathrooms

“I was impressed by the updated bathroom, which provided a clean and luxurious space, making my stay even more enjoyable.” view full review

Comfortable Beds

“The beds were incredibly comfortable, allowing me to enjoy restful nights and wake up refreshed for our adventures.” view full review

General

No smoking on site
Wi-Fi
Free parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Golf course

Services

Housekeeping
Shops/Commercial services

Dining

Snack bar

Business

Meeting/ Banquet facilities

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area

Room features

Air conditioning
Heating
Mini-bar
Terrace
Garden furniture
Tea and coffee facilities

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

8396 South Main Street, Helen, Georgia, United States, 30545

Map view

8396 South Main Street, Helen, Georgia, United States, 30545

City landmarks

8808 N Main St

Charlemagne's Kingdom

760 m

Store

Betty's Country Store

720 m

143 Highway 17

Hardman Farm

2.4 km

Park

Unicoi State Park

2.5 km

Store

The Willows Pottery

1.6 km

Amusement Park

Helen Tubing & Waterpark

1.4 km

Golf Course

Alpine Mini Golf

910 m

8160 S Main St # B7

Dollar General

690 m

Store

Alpine Fun Factory

1.1 km

Helen

Museum of the Hills

1.2 km

Gallery

Glass Mountain Gallery & Studio

2.2 km

Helen

Romeo and Juliet Indian Mound Tragedy Site

2.4 km

Mall

Nacoochee Village Antique Mall

1.9 km

Nora Mill Dam

1.7 km

7107 South Main Street

Nora Mill Granary Grist Mill & Country Store

1.8 km

6145 Helen Highway

Dukes Creek Gold & Ruby Mines

2.3 km

Golf Course

Golf Resort Innsbruck Helen

1.6 km

Store

Habersham Vineyards & Winery

2.2 km

Store

Nacoochee Antiques

1.8 km

143 GA-17

Hardman Farm Historic Site

2.4 km

61 Tsalaki Trl

Smithgall Woods Conservation Area

3.8 km

61 Tsalaki Trail

Smithgall Woods State Park

3.9 km

Museum

Sautee Nacoochee Community Center

4.8 km

Museum

Folk Pottery Museum of Northeast Georgia

4.8 km

Nearby

25 Chattahoochee Strasse

Helen Arts & Heritage Center

510 m

Helen

Chattahoochee River

330 m

Museum

Live Tarantulas Museum

440 m

8409 S Main St

Georgia Mountain Coaster

200 m

Park

Unicoi Hill Park

520 m

8160 S Main St

Black Forest Bear Park and Reptile Exhibit

440 m

Restaurants

Granny's Famous Funnel Cake Haus

420 m

8630 N Main St

Alpine Hot Dog & Grill Burger

450 m

8661 Main St

King Ludwig's Beer Garden

480 m

8660 N Main St By ALT Heidelberg Restaurant

Homemade Ice Cream

550 m

8635 N Main St

Chattahoochee Dog Haus

750 m

8016 S Main St Unit B

Monday's Pub

780 m

7934 S Main St

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.0

Location

8.7

Service

9.0

Dining

7.3

United States, February 2024

8.2/10

I just loved my stay here! The hotel is perfectly situated close to all the must-see sights and attractions. The rooms are cozy and spacious, and the staff provides exceptional service. The only downside was the dining experience, which didn't quite meet expectations. Overall, a great value for the money.

Rooms

9.0

I had a wonderful night's sleep on the wonderfully comfortable beds in the room with 2 queen beds.

Service

9.0

The front desk staff was so welcoming and helpful throughout my stay.

Location

8.0

The hotel is conveniently located close to all the shops and restaurants I wanted to visit.

Dining

7.0

The dining options offered great value for the price I paid.

Facilities

8.0

I enjoyed the commercial services available on-site.

Florence

United States, December 2023

8.8/10

My stay at the hotel was fantastic! The location was perfect, close to the Balloon Race launching area and all the stores we wanted to visit. The rooms were lovely with a jacuzzi and fireplace, but it was a letdown not to have any towels provided. The service was top-notch, from the front desk to the housekeepers. The dining experience with Sicilian pastries was a delightful treat. Overall, a great value for the money.

Rooms

8.0

The rooms with a spa tub and fireplace were cozy and relaxing, but it was disappointing not to have any towels provided.

Service

9.0

The service from the front desk to the housekeepers was excellent and very accommodating.

Location

10.0

The hotel is in a prime location close to the Balloon Race launching area and all the stores we wanted to visit.

Dining

9.0

The dining experience with Sicilian pastries was a special and tasty touch, adding to the overall value of the stay.

Facilities

8.0

The facilities were well-maintained and added to the comfort of the stay.

Peter

United States, June 2023

7.4/10

The hotel is located close to the downtown area, making it convenient for exploring the city attractions. The rooms have an older decor but are spacious with 2 double beds, and some offer nice views along with a separate sink, although a couple might find the hot tub lacking. The service was excellent from the front desk to the housekeepers, ensuring a comfortable stay. The variety of shops and commercial services added convenience. While the dining options were basic, the homemade sausages were a highlight. Overall, a good value for a stay with some room for improvement.

Rooms

7.0

The rooms had an older decor but were spacious with 2 double beds and some offered nice views along with a separate sink.

Service

9.0

The service from the front desk to the housekeepers was excellent, with additional shops and commercial services available.

Location

8.0

The hotel is close to the downtown area, within walking distance to many attractions, offering a convenient location for exploring the city.

Dining

6.0

The dining experience, while only offering basic options, did feature tasty homemade sausages that were enjoyable.