Surestay Hotel By Best Western Helen Downtown, Helen ➤ Reviews, Rooms & Prices 2025

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About the Hotel

8396 South Main Street, Helen, Georgia, United States of America, 30545

SureStay Hotel By Best Western Helen Downtown is situated in the heart of Helen, Georgia, a village known for its German alpine-inspired architecture. The hotel features 58 accommodations that allow easy access to the vibrant local shops and restaurants. It is conveniently located near outdoor attractions like Unicoi State Park and Chattahoochee National Forest. This property is recognized for offering comfortable lodging amidst a picturesque backdrop.

Location

SureStay Hotel is centrally located on Main Street, placing guests within easy walking distance of village shops, restaurants, and cultural festivals. It is approximately 0.5 miles from Charlemagne's Kingdom and 0.5 miles from Unicoi Hill Park. Nature enthusiasts will appreciate the proximity to Chattahoochee National Forest and Yonah Mountain, both within an 8-mile drive. Athens-Ben Epps Airport is about 68.5 miles away, making transportation convenient for travelers.

Rooms

Guests can choose from a variety of room types at SureStay Hotel, which include standard rooms, suites, and accommodations with spa baths. Each of the 58 air-conditioned rooms is equipped with essential amenities such as microwaves, refrigerators, and coffee/tea makers. Laptop-friendly workspaces and complimentary WiFi are available in all guestrooms to facilitate both relaxation and productivity. The hotel provides private bathrooms with shower/tub combinations, ensuring a comfortable stay for all guests.

Eat & Drink

A complimentary continental breakfast is offered daily from 6:00 AM, allowing guests to start their day with a satisfying meal. Additionally, visitors have access to a snack bar/deli on-site for convenience. Various dining options are also within walking distance, showcasing the local cuisine and hospitality of the area. Guests can quicken their meals with the in-room microwaves or enjoy dining out at the nearby restaurants.

Leisure & Business

The hotel offers recreational amenities such as an indoor pool, designed for relaxation after a long day of outdoor activities. Free property-wide WiFi is also available, connecting guests with family and friends or supporting business needs. Common areas provide a space to unwind, featuring a television and comfortable seating. The staff can assist with inquiries regarding local attractions and activities.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room

Max:

4 persons

30 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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King Suite

Max:

2 persons

45 m²

Bed options:

1 King Size Bed

Shower

Coffee machine

room details

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Double Room Disability Access

Max:

4 persons

30 m²

Bed options:

2 Double beds

Shower

Coffee machine

room details

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Getting around

A list of all available modes of transport

City Center

Helen1700 ft

Airports

Athens-Ben Epps (ahn) 68.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Exceptional Accessibility

“I was impressed by how the hotel staff went above and beyond to accommodate my father's needs, quickly arranging for a room with a wheelchair-accessible shower, making our stay truly enjoyable.” view full review

Heated Pool Bliss

“The heated pool was a highlight of my stay, set in a beautiful greenhouse-style enclosure; it provided the perfect atmosphere for relaxation and fun for the whole family.” view full review

Spotless and Comfortable

“The room was pristine and very comfortable, with great attention to cleanliness, which made our stay even more enjoyable.” view full review

Kid-Friendly Fun

“My kids absolutely loved the pool area; it was a great place for them to unwind and have fun while we relaxed nearby.” view full review

General

No smoking on site
Wi-Fi
Parking
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Security
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Hiking
Golf course

Services

Housekeeping
Stores/Commercial services

Dining

Snack bar

Business

Meeting/ Banquet facilities

Spa & Leisure

Indoor swimming pool
Sun loungers
Garden area

Room features

Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Location

8396 South Main Street, Helen, Georgia, United States of America, 30545

Map view

8396 South Main Street, Helen, Georgia, United States of America, 30545

City landmarks

8808 N Main St

Charlemagne's Kingdom

2500 ft

Store

Betty's Country Store

2400 ft

143 Highway 17

Hardman Farm

1.5 mi

Parks

Unicoi State Park

1.5 mi

Store

The Willows Pottery

5200 ft

Amusement Park

Helen Tubing & Waterpark

4500 ft

Golf Course

Alpine Mini Golf

3000 ft

8160 S Main St # B7

Dollar General

2300 ft

Store

Alpine Fun Factory

3500 ft

Helen

Museum of the Hills

4000 ft

Gallery

Glass Mountain Gallery & Studio

1.4 mi

Helen

Romeo and Juliet Indian Mound Tragedy Site

1.5 mi

Mall

Nacoochee Village Antique Mall

1.1 mi

Nora Mill Dam

1.1 mi

7107 South Main Street

Nora Mill Granary Grist Mill & Country Store

1.1 mi

6145 Helen Highway

Dukes Creek Gold & Ruby Mines

1.4 mi

Golf Course

Golf Resort Innsbruck Helen

1.0 mi

Store

Habersham Vineyards & Winery

1.4 mi

Store

Nacoochee Antiques

1.1 mi

143 GA-17

Hardman Farm Historic Site

1.5 mi

61 Tsalaki Trl

Smithgall Woods Conservation Area

2.4 mi

61 Tsalaki Trail

Smithgall Woods State Park

2.4 mi

Museums

Sautee Nacoochee Community Center

3.0 mi

Museums

Folk Pottery Museum of Northeast Georgia

3.0 mi

Nearby

25 Chattahoochee Strasse

Helen Arts & Heritage Center

1700 ft

Helen

Chattahoochee River

1100 ft

Museums

Live Tarantulas Museum

1500 ft

8409 S Main St

Georgia Mountain Coaster

700 ft

Parks

Unicoi Hill Park

1800 ft

8160 S Main St

Black Forest Bear Park and Reptile Exhibit

1500 ft

Restaurants

Granny's Famous Funnel Cake Haus

1400 ft

8630 N Main St

Alpine Hot Dog & Grill Burger

1500 ft

8661 Main St

King Ludwig's Beer Garden

1600 ft

8660 N Main St By ALT Heidelberg Restaurant

Homemade Ice Cream

1900 ft

8635 N Main St

Chattahoochee Dog Haus

2500 ft

8016 S Main St Unit B

Monday's Pub

2600 ft

7934 S Main St

Reviews and Ratings

Feedback from previous guests about their experience.

80%

liked the hotel and would stay again

8.0/10

Great

Rooms

8.0

Location

8.7

Service

9.0

Dining

7.3

United States of America, February 2024

8.2/10

I just loved my stay here! The hotel is perfectly situated close to all the must-see sights and attractions. The rooms are cozy and spacious, and the staff provides exceptional service. The only downside was the dining experience, which didn't quite meet expectations. Overall, a great value for the money.

Rooms

9.0

I had a wonderful night's sleep on the wonderfully comfortable beds in the room with 2 queen beds.

Service

9.0

The front desk staff was so welcoming and helpful throughout my stay.

Location

8.0

The hotel is conveniently located close to all the shops and restaurants I wanted to visit.

Dining

7.0

The dining options offered great value for the price I paid.

Facilities

8.0

I enjoyed the commercial services available on-site.

Florence

United States of America, December 2023

8.8/10

My stay at the hotel was fantastic! The location was perfect, close to the Balloon Race launching area and all the stores we wanted to visit. The rooms were lovely with a jacuzzi and fireplace, but it was a letdown not to have any towels provided. The service was top-notch, from the front desk to the housekeepers. The dining experience with Sicilian pastries was a delightful treat. Overall, a great value for the money.

Rooms

8.0

The rooms with a spa tub and fireplace were cozy and relaxing, but it was disappointing not to have any towels provided.

Service

9.0

The service from the front desk to the housekeepers was excellent and very accommodating.

Location

10.0

The hotel is in a prime location close to the Balloon Race launching area and all the stores we wanted to visit.

Dining

9.0

The dining experience with Sicilian pastries was a special and tasty touch, adding to the overall value of the stay.

Facilities

8.0

The facilities were well-maintained and added to the comfort of the stay.

Peter

United States of America, June 2023

7.4/10

The hotel is located close to the downtown area, making it convenient for exploring the city attractions. The rooms have an older decor but are spacious with 2 double beds, and some offer nice views along with a separate sink, although a couple might find the hot tub lacking. The service was excellent from the front desk to the housekeepers, ensuring a comfortable stay. The variety of shops and commercial services added convenience. While the dining options were basic, the homemade sausages were a highlight. Overall, a good value for a stay with some room for improvement.

Rooms

7.0

The rooms had an older decor but were spacious with 2 double beds and some offered nice views along with a separate sink.

Service

9.0

The service from the front desk to the housekeepers was excellent, with additional shops and commercial services available.

Location

8.0

The hotel is close to the downtown area, within walking distance to many attractions, offering a convenient location for exploring the city.

Dining

6.0

The dining experience, while only offering basic options, did feature tasty homemade sausages that were enjoyable.